Criticism in the dictionary means the art of making discriminating judgment and evaluations.
Too often, weak people with low self-esteem try to appear more important by criticizing other people. That’s wrong, our motive in criticizing must always be to help the other person do a better job.
1. Never criticize someone in front of someone else, that’s humiliating
The only reason we would have for doing that is to build our ego at their expense.
If you have an employee with performance issues, take a private meeting and give constructive feedback.
On the other hand, if you have praise for one of your employees, try to do it in front of others.
It is in our human nature seeking approval from the others. It makes us feel important.
2. Always begin with a compliment and appreciation
In most cases, people negatively criticize others and is using an angry tone of voice. It kills the discussion because you know things are going to get ugly.
The person receiving will be less likely to improve or change.
Some of the examples to start the conversation positively: “I’d love it if …” or “I think you’d do a great job with …” Let them know about areas that need improvement.
3. Be impersonal, criticize the action, not the person
For example, If an employee continually is late, tell them that he needs to change the behavior.
Explain that when others will need him, and he is not there, will have a negative impact on productivity.
Avoid the generalized personal statements, like you are lazy or unreliable.
It isn’t about them or you, or personalities. It’s about getting the job done right.
4. Clearly express your expectations
During the work express your ideas and suggestions about how they should change something that is not working well.
Tell them what you want as an outcome. They can’t please you if they don’t know what you expect.
5. Give them a reputation to live up to
If you want someone to improve in a particular aspect, act like that trait is one of the most outstanding characteristics.
It might be well to assume that other people have the same virtue you want them to develop.
6. Don’t bring up the past
We all have an entire history of screw-ups. And we don’t need reminding every time we make a mistake. That does not encourage us to improve.
7. Finish in a friendly fashion
Be sure the relationship is still healthy and unaffected by the current course of action.
Some people can’t take criticism, it makes them feel bad, and most likely their productivity will decrease. So, it is vital that you be gentle and kind with your suggestions.